Office Policies

Scheduling Appointments

To schedule an appointment, please call our office Monday-Friday between 9:00 am and 4:30 pm. Our appointment staff may ask you about the nature of your visit in order to book the most appropriate appointment for you.

We like to schedule our OB patient’s first visit at 8-10 weeks. So please call to schedule at your earliest convenience.

Canceling Appointments

If you need to cancel or reschedule your appointment, please call us as soon as possible. This will allow another patient to use your appointment time. We request cancellation 24 hours prior to your appointment.

Late Appointments

Please make every effort to be on time for your appointment. We respect the time of our patients and our providers strive to stay on schedule so that you don’t have to wait long. If you arrive late for your appointment, we will try to fit you in as best we can. However, you may be asked to wait or on occasion, be asked to reschedule your appointment.


For our patients who are experiencing urgent medical problems, same-day appointments are usually available. For medical emergencies outside of office hours, a health care provider is on call at all times and can be reached by calling our office. Please do not call the emergency line if you are not having an urgent medical problem and can wait until normal business hours.

We do not refill prescriptions or birth control pills via the emergency line. If you are experiencing a serious or life-threatening emergency, dial 911.

Medical Records

You are entitled to copies of your medical records, whether for yourself or another medical provider. You will need to sign a medical records release authorization (click here), which you may fax, mail or drop off to our office. Our office will then provide a copy of your records in a timely manner for a nominal fee of up to $15.00 to cover costs.


Prescription refills are processed only during our normal office hours. If you would like to order your prescription through a mail order pharmacy, you can obtain a mail order form from your insurance provider’s website. Mail or fax the completed form, along with the written prescription from your practitioner directly to your mail order pharmacy.